A huge congratulations to Kye on achieving an incredible 100% customer service rating through the recent Secret Shopper program.
From the moment guests walk through our doors, creating a welcoming and memorable experience is what hospitality is all about — and Kye delivered exactly that. The report highlighted exceptional friendliness, professionalism, attention to detail and genuine customer care throughout the entire interaction.
It’s team members like Kye who help create the atmosphere our members and guests know and love. A warm smile, a positive attitude and going the extra mile can make someone’s day, and this result is a reflection of the pride Kye takes in looking after people every shift.
Please join us in congratulating Kye on an outstanding achievement and for representing our Club with excellence. We are incredibly proud to have you on the team. 👏🍻 #wp